Privacy Policy

Last updated: July 2025. This Privacy Policy describes how 21Bit Casino (operated by Novatrix SRL) collects, uses, and protects the personal information of Australian players.

Information We Collect

We collect personal information you provide when registering an account, making deposits or withdrawals, contacting support, or participating in promotions. This may include your name, email address, date of birth, residential address, phone number, payment details and government-issued ID for verification purposes.

How We Use Your Information

Your information is used to create and manage your player account, process financial transactions, verify your identity, provide customer support, send promotional communications (where consented), comply with legal obligations, and prevent fraud and money laundering.

Data Security

We employ industry-standard SSL encryption and secure data storage practices. Your personal data is never sold to third parties. We share data only with authorised payment processors, identity verification providers, and regulatory authorities where required by law.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, and request deletion of your personal data. Contact us at privacy@21bit.com to exercise your rights.

Cookies

We use cookies and similar tracking technologies to improve your experience, analyse site traffic, and personalise content. You may control cookies through your browser settings, though some features may not function correctly without them.

Contact

For privacy-related enquiries, contact our Data Protection Officer at privacy@21bit.com.